In-Service Quality Assurance Manager 80 - 100% (f/m/d)

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The opportunity 

Are you passionate about quality and problem-solving? Do you thrive in an international environment and enjoy working with diverse cultures? As the In-Service Quality Assurance Manager, you will perform root cause analysis to enhance product reliability and support our customers in safely operating their equipment. If you have solid qualifications in quality assurance, a passion for high voltage and a proven track record in problem solving, this is your opportunity to shine.

How you’ll make an impact

• Lead in-service failures analysis in GIS and GCB Equipment

• Lead, execute and document Root Cause Analysis utilizing the disciplines of problem solving

• Communicate and present findings, mitigation actions and give recommendations to customers to increase their equipment reliability

• Improve and foster adherence to quality assurance processes

• Apply and demonstrate the value of lean methodology in quality assurance

• Provide technical clarifications for product issues internally and externally

• Support customers in troubleshooting

Your background 

• Bachelor’s or master’s degree in electrical engineering, with knowledge of electrical power systems

• 3 – 5 years experience in quality functions

• Fluent in English; German and other languages are a plus

• Strong communication skills and cultural sensitivity

• Product knowledge of GIS and GCB preferable

• Experience handling customer-facing quality issues

• Lean Six Sigma Green Belt or higher (preferred)

• Strong negotiation skills

More about us 

Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

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