Product Owner
Publication date:
05 October 2024Workload:
100%Contract type:
Permanent position- Place of work:Geneva
Product Owner
- Full-time
- Contract Type: Long term contract
Company Description
For 20 years, Talan has advised major companies and administrations, supported them, and implemented their transformation and innovation projects. The Group places innovation at the heart of its development and operates in areas related to technological changes, such as Big Data, IoT, Blockchain and Artificial Intelligence. Present on 5 continents, 13 countries, Talan plans to achieve a turnover of 600 million euros in 2023 for more than 6,000 consultants and aims to exceed the one billion € turnover mark by 2025.
Talan has been operating for 20 years, advising major companies in Finance, Insurance, Telecommunications, Services, Distribution, Public Sector. Our consultants are agile and pragmatic. We combine consulting services, technological expertise, and a capacity to deliver and deploy projects.
We do everything possible to ensure that our employees can thrive and grow at Talan.
As a result, we have received the "Great Place to Work" certification, which recognizes compagnies where it feels good to work.
Job Description
Role and Duties:
- Act as the primary point of contact for a designated group of users, ensuring effective communication and collaboration.
- Participate in the delivery of key services, including:
- Gathering and documenting business requirements.
- Managing and following up on user requests.
- Translating business needs into functional and technical specifications.
- Proposing and implementing process improvements.
- Coordinating and supporting User Acceptance Testing (UAT).
- Advising super-users on application usage, offering solutions and proposing workarounds when necessary.
- Collaborate with cross-functional teams to resolve incidents, manage data extraction, and perform other operational activities related to specific business applications.
- Engage in meetings with business users and IT teams to define, prioritize, and address both day-to-day and project-related user requests.
- Contribute to project preparation, ensuring smooth execution and alignment with business needs.
- Support the IBS and IS teams by identifying opportunities for internal process improvements and ensuring the quality of deliverables.
- Manage incident resolution and provide advanced L2 and L3 support in the designated functional areas.
- Coordinate system changes across multiple platforms and ensure alignment with business objectives.
- Lead and participate in unit testing and UAT activities, contributing to the testing strategy and ensuring successful execution.
- Analyze and troubleshoot data transfer issues, ensuring operational continuity.
- Be flexible, customer-service oriented, and adapt to evolving project needs.
Qualifications
Required Competencies:
- Solid IT expertise, particularly in application development, testing, and support.
- Strong analytical skills with the ability to tackle complex, multi-functional issues efficiently.
- Proficient in business process analysis and tools (e.g., Miro, Bizagi, Jira, Confluence).
- Extensive experience in translating business requirements into User Stories.
- Proven experience with Agile SCRUM methodology in industries such as lifescience, food or Pharma.
- Excellent organizational skills, capable of managing conflicting priorities and resolving issues effectively.
- Ability to work both independently and as part of a broader team.
- Demonstrated success working with colleagues and clients from diverse cultural backgrounds.
- Quick learner, capable of thinking creatively and crafting innovative solutions.
- Willingness to travel for project rollouts and other activities.
- Strong verbal and written communication skills, with fluency in English.