Introduction

We are looking to recruit for a well-known family business

Hotel Manager

for two boutique hotels in the Alps in French-speaking Switzerland.

The two hotels, with 30 and 15 rooms respectively, are holiday hotels located in a tourist destination with a strong restaurant business. The main clientele is made up of individuals, with a high percentage of regulars.

Your profile

Your profile

- Several years' management experience in the hotel industry

- Professional experience in the catering industry

- A shared passion for customer service and a keen sense of refinement.

- Skills in management, team coordination and monitoring financial performance.

- Versatility, dynamism and the ability to adapt to an establishment with a strong identity.

- An agile, assertive personality with a management style that is in tune with the spirit of the times and socially competent.

- A keen sense of welcome and service

- High resistance to stress and reliability

- Strategic and entrepreneurial mindset, at ease with the key figures of business management

- Strong ‘hands on' mentality

Your tasks

Your role

- General management of the two establishments

- To guarantee an exceptional customer experience by offering a personalized and attentive service.

- Use your sense of welcome and human contact to create memorable stays.

- Overseeing day-to-day operations (accommodation, catering, maintenance) with particular attention to detail and quality.

- Responsibility for the budget and effective cost management

- Marketing the hotel in the relevant online and offline channels; increasing occupancy, sales and revenue is a common goal

- Managing and inspiring a team dedicated to excellence, recruitment and development of skilled staff

- Defining, ensuring and raising quality standards and certifications

- Evaluating and reflecting on customer feedback, ensuring maximum customer satisfaction and increasing ratings

- Guarantee of an impeccable hotel infrastructure

- Quality control in all operational and administrative department

Benefits

We offer :

- An exceptional working environment in a uniquely charming hotel.

- An opportunity to live on site, in the heart of a privileged environment.

- A key role in the development and reputation of the establishment.

- Finance, administration and accounting by the owner compan