Assistant Front Office Manager (m/f/d)

25hours Hotel Hamburg HafenCity | Überseeallee 5, 20457 Hamburg, Germany

Company Description

There is a nautical theme at both of the 25hours Hotels in HafenCity: Stories of sea voyages and distant ports, wanderlust and homesickness will become part of your normal working day here. In Hamburg’s newest, stylish district, we can offer you a job with guaranteed fun and a great deal of variety. As the two hotels are only a short walk apart, we work closely together in both hotels. We are a young team and we love our friendly, informal culture. Work colleagues become friends here.

Are you looking for an internship? Would you like to gain in-depth insights into the hotel industry and find out how the strings are pulled behind the scenes of our hotel group? Then we look forward to receiving your application for an internship of 3 months or more.

COME AS YOU ARE & SHOW WHAT YOU CAN...

...in a 4-day-workweek.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Job Description

From check-in to “See you again”: our 18-strong team at the 25hours Hotel Location reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming you to the Front Office as Assistant FO Manager (f/m/d).

How does your working day look like...

• You’ll take care of resource planning, manage the team, and support your colleagues’ development in collaboration with the Front Office Manager.
• You’ll make sure that the roster of duties is completed fairly, on time and with an eye on business
• You’ll make sure things run smoothly when guests arrive at the hotel reception, and that the admin processes for the team run perfectly
• You’ll support your colleagues with a winning smile whenever, once again, all the guests turn up to check in at the same time. On top of this, you’ll also keep your head above water when there are sudden changes of plan

Qualifications

Your personality counts more than your CV...

• You’ve completed a course of training in the hotel business, gained some management experience and can speak English fluently
• You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve
• You’re a doer – and even if you do it wrong sometimes, you openly admit it
• You’re not just bringing your abilities, but also your character

Additional Information

What's in it for you ...

• Only work 4-days a week as a full-time team member without payment or holiday reduction
• Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments
• Be part of our hilarious staff parties and much more …

Good luck!