Help us change lives

At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Intern, Product Support role will support and assist in a variety of technical support activities within Operations. The position is intended to be an opportunity for a science undergraduate to obtain hands-on industry experience in experiment design, execution, analysis, and reporting through presentation and technical writing while contributing to the overall expansion efforts within Operations.

Essential Duties

Include, but are not limited to, the following:

• Provide technical and product support to Operations working cross-functionally with the Production, QC, Supply Chain, R&D, and Quality teams.
• Perform investigative testing for Out of Specification events (OOS), non-conformances (NCMRs), and corrective action preventive action (CAPA) plans through root cause investigation, experiment design, study execution, data analysis, and reporting.
• Provide support for PCR-based and/or NGS-based reagents and products.
• Provide support to Operations teams for qualifying new raw materials and alternative supply channels for products.
• Demonstrated proficiency in a variety of basic laboratory skills and techniques.
• Basic knowledge base in Molecular Biology, Biochemistry, Biotechnology, Chemistry, or a related field.
• Basic understanding of in-vitro diagnostic product manufacturing processes.
• Program, operate, and troubleshoot complex instrumentation such as microplate readers, real-time and digital polymerase chain reaction (PCR) instruments, next-generation sequencers, and liquid handling automation.
• Assist development and characterization of simple manufacturing processes incorporating industry standard techniques.
• Assist characterization of basic assay variability for simple measurement systems.
• Familiar with basic statistical techniques: assessing data normality, control charting and data trending, hypothesis testing, assessing variation, linear regression and model fitting.
• Analyze data to identify trends, assist troubleshooting and root cause investigation efforts with ability to utilize recognized root cause analysis tools.
• Assist investigations into analytical and functional assays, associated equipment, materials, and/or processes.
• Clearly and accurately generate experimental protocols, draft work instruction procedures, test methods, and summarize development activities through technical summary reports.
• May collaborate with other departments (Quality Engineering, R&D, Regulatory Affairs, Supply Chain, Production, Validation, Quality Control) to achieve business results.  Able to meet objectives without negatively impacting other functions.
• Actively participate in project execution.
• Consistently hit deliverables and commitments as outlined by manager.
• Function independently with limited guidance from supervisor as well as part of a team. Adaptable to rapid changes in priorities, strong sense of urgency, and able to identify ways to work together to achieve results needed for all requests.
• Strong verbal and written communication skills.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work designated schedule.
• Ability to work nights and/or weekends, as needed.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 80% of a typical working day.
• Ability to work on a computer and phone simultaneously.
• Ability to use a telephone through a headset.
• Ability to work seated for approximately 80% of a typical working day. Ability to work standing for approximately 20% of a typical working day.
• Ability to lift up to 40 pounds on an occasional basis.
• Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
• Ability to comply with any applicable personal protective equipment requirements.
• Ability to use various types of laboratory equipment; including microscopes, microtomes, blades, strainers, and pipettes for extended periods of time.
• May perform repetitious actions using lab tools.
• Ability to use near vision to view samples at close range.
• May be exposed to hazardous materials, tissue specimens, and instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation.
• Ability to work with blood, tissue, stool, or other human specimen samples.
• Ability and means to frequently travel between local Exact Sciences locations.
• Ability to travel 5% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications

• Enrollment towards Bachelor’s degree in life sciences or field related to the essential duties of the job.
• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Proficiency with statistical analysis software and/or programing (e.g. JMP, R).

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits .

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us E-Mail schreiben.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Any applicant or employee may request to view applicable portions of the company’s affirmative action program.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub . The documents summarize important details of the law and provide key points that you have a right to know.