About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations.  Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

The ERM Technology Product Owner - SVP, (Senior Vice President) will be responsible for Program Management coverage for the Enterprise Risk Management (ERM) Product team which includes coordination and tracking of Book of Work status updates with Enterprise Risk Management (ERM) Product Owners, Engineers,  Risk and O&T PMO teams in PTS as well as weekly ERM Governance calls. Additional responsibilities include coordination and coverage of the Citi Data Governance Policy, Data Operating Model and end-to-end coordination of Regulatory and Business as Usual  (BAU) activities such as Audit related Issues, Management Control Assessment  (MCA) creation, and management of the Quarterly Progress Report (QPR) updates to the OCC and FRB. The successful candidate should have experience in leading and executing large scale processes across Audit, Technology, or Risk organizations. The candidate should also have an understanding and experience of Citi’s Business Lines and Business Transformation Strategy, Enterprise Risk Management, and regulatory engagements, and importantly, the three Lines of Defense. The successful candidate should have an intimate knowledge of how technology interacts with various businesses across the technology development life cycle. To be successful in this role, the candidate should have multiple competences – effective negotiation skills, delivery record, astute people manager and great collaborator across levels. 

Key Responsibilities:

• Lead and Execute Program Management, Data Governance, MCA and QPR coverage for Technology owned Phase 2 consent order milestones and BAU activities for Enterprise Risk Management Technology (ERM Tech) for Risk ID, Risk Appetite, New Activity, MRE, Limit Management etc.
• Provide credible challenge to Transformation leads throughout the program lifecycle to ensure deliverables are executed in a controlled manner. Review substantiation artifacts and challenge effectively closure of an Action Plan Milestones prior to Internal Audit validation
• Manage a small to medium sized team of Technology professionals that execute Program Management and Product Ownership of Technology owned Phase 2 consent order milestones.
• Support the ERM Technology Product Manager in day-to-day Quality Review activities across the Functions pillars providing support on various control matters (e.g., advise on current issues, review of documentation of deliverables from a control standpoint, discuss control requirements etc.)
• Provide oversight and quality assurance review of ERM Tech RBCMs closure documentation to ensure evidence and artifacts provided are sufficient to meet Internal Audit validation expectations and requirements
• Support escalation criteria to ensure issues and risks are escalated timely and reporting to senior management occurs appropriately, consistently and at the right levels
• Ensure the complete review of artifacts to identify issues or gaps based on agreed deliverables and ensure consistent and clear processes, monitoring, reporting and escalation
• Prepare required project scoping documents for ERM Tech related milestones
• Ensure a fit-for purpose approach for the closure process and minimize Internal Audit reopens/returns
• Support the Enterprise Risk Management Technology Team including Compliance and Controls on consent order milestone related inquiries from Internal Audit
• Engage with Internal Audit and key stakeholders on questions, returns, or reopens for previously completed quality reviews
• Engage in special quality review/risk assessment projects as requested by Functions Technology leadership 
• Ensure adherence to Operations & Technology and Functions Technology standards on program delivery, compliance, process management, risk and controls

Leadership Qualities:

• An advocate of inclusion and diversity in everything they do
• An excellent communicator who gets on well with others, building strong professional relationships
• Ability to negotiate and influence at all levels, even in the absence of formal reporting relationship
• Creative and innovative, brings different angles to problems and provides new solutions through inclusion
• Risk and Controls focused, putting diligent risk management and security at the core of everything they do

Qualifications:

• Relevant experience in a related role within Technology, Risk Technology, Internal Audit, Risk Management, Regulatory Remediation, or a combination of
• Relevant experience in Risk & Controls, including regulatory remediation initiatives
• Solid understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
• Proven Leadership, communication and influencing skills
• Ability to discuss complex issues in a manner that is easily understandable cross multiple levels
• Proven ability to consistently follow through in environment with many key stakeholders and high volume of activities
• Subject Matter Expertise in risk and controls disciplines within technology processes
• Solid track record of accomplishments and implementations including Business Transformations
• Possesses an observable and impactful delivery track record on business or risk function transformation

Desired Qualifications:

• University Degree in Computer Science, Information Systems and/or Business Administration OR relevant equivalent work experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

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