• Provide production support across all products under the department’s responsibility (server hardware, VMware and Nutanix environment) including day-to-day administration, support shift and weekend operations.
• Provide support in Asia Pacific region.
• Monitor all technical platforms to ensure continual and quality service provisioning.
• Plan and deploy upgrades and configuration changes to fulfil compliance, security or audit requirements.
• Provide guidance for virtualization best practices.
• Manage projects and new initiatives under virtualization perimeter.
• Configure and test HA/BCP on virtual environment.
• Work in close relationship with other IT teams to ensure client requirement and expectation are fulfilled in a timely manner.
• Work with global team to align standards.
• Deliver continuous improvement of the platform through automation.
• Follow and work under Agile SCRUM framework through delivery of backlog in sprints.

Academic Background and Certifications, Experience:

• University degree in Computer Science, Computer Engineering, Information Technology or equivalent
• Broad experience in IT infrastructure support and operations
• VMware and Nutanix certificates would be a plus
• Experience with Agile SCRUM framework would be a plus
• Experience with Public Cloud (Azure, AWS, etc.) would be a plus

Operational Skills:

• Strong experience in VMware vSphere ESXi, vCenter, vRA and Nutanix
• Solid experience in server hardware (HPE, DELL, etc.)
• Strong troubleshooting and problem-solving skill
• Hands-on experience in PowerShell scripting
• Hands-on experience in infrastructure automation through CI/CD, DevOps tooling like Python, Puppet, Ansible, Terraform, Git, GitHub Actions, etc.
• Good understanding of networking technologies (switching, routing, firewall, etc.)
• Fluent English is mandatory, and excellent communication is a must
• ITIL foundation knowledge

Behavioral Skills:

• Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
• Team Spirit - Open mindset: I listen and share my views and my expertise in an open mode
• Innovation - Technology: I adopt new technologies in the solutions and projects I work on
• Responsibility - Risk awareness: I am constantly on the lookout for risks
• Responsibility - Performance: I strive for high performance
• Commitment - Sustainability: I strive to develop my skills and knowledge

We regret to inform that only shortlisted candidate will be notified.

Our Culture: 

At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: https://www.societegenerale.asia/en/careers/building-your-career-with/ for more information.

Diversity, Equity & Inclusion (DE&I):

Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.

Our vision:

• Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
• Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents
• Engage our community and marketplace, and position the organization to meet the needs of all its clients

Check out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/

Department Description:

GTS/IAS is the infrastructure department in charge of delivering, managing and supporting Cloud backend, Servers, Storage and Backup in Asia Pac. We manage more than 4,500 OS instances spread over 8 countries. The CTS department specifically deals with offers related to BareMetal and Virtualization.