The ICRM Data Office within the Independent Compliance Risk Management function (ICRM) oversees the end-to-end data “ecosystem” including data governance, architecture, standards, controls, metrics, Data Concerns Remediation Management (DCRM), reporting and risk management. Objectives include improving data governance and management; defining and maintaining the data architecture and standards; increasing business and functional engagement; improving data comprehensiveness, quality and coverage; reducing the inventory of data issues; and accelerating data access and validation for new projects.

The team partners with subject matter experts in Compliance, Compliance Technology, the Chief Data Office and other groups in order to drive strategy and to ensure compliance adherence to regulatory or data policy standards, improve data quality, improve data controls and process and reduce open data concerns.  

The  scope includes remediating data issues, showing progress and adherence to the Citi Data Governance Policy and its principles as amended from time to time; adding content, metrics, reporting, and progress reporting to various forums and councils; documenting and improving  operational processes, including approval and escalation plans, data risk and controls adoption and implementation, including updating  Manager’s Control Assessment (MCA) process, enhancing reporting, developing, and reporting on team or output metrics.

Job Purpose:

The purpose of this job is to ensure that the ICRM CDO, and ICRM complies with the Citi Data Governance Policy (CDGP) as amended from time to time by the ICRM CDO and the Chief Data Office (CDO).

The candidate will use their subject matter expertise in banking, risk, and compliance to develop the required risk and control processes, ensuring they are successfully implemented, tested, and reviewed on a timely basis. They will also take the lead on managing, processing, formalizing and reporting on these initiatives.

The candidate will collaborate with a number of teams responsible for leading, managing and tracking progress, while liaising with ICRM CDO colleagues for subject matter expertise on their existing controls and measurement.

Key Responsibilities:

• Support the design, management, and continuous improvement of governance for the ICRM data office.
• Assist with the implementation of the Citi Data Governance Policy across ICRM and also how the CDGP translates into BAU process
• Manage and oversee the Data Concern Remediation Management inventory for ICRM
• Liaise with partners to lead in establishing, managing, and implementing policy adoption plans, compliance metrics, communications and training.
• Support key Data Transformation projects across the organization as Subject Matter Expert in data policies
• Lead, manage, process and deliver on all aspects of data quality, control and remediation lifecycle management.
• Partner with CDO, ICRM CDO, and other teams within ICRM to ensure processing and reporting risks are addressed appropriately.
• Assist on other ICRM CDO programs as required.
• Primary responsibility:
  • Lead, manage, process data quality processes and data quality improvements.
  • Documentation of existing processes
  • Designing approval and escalation processes
  • Creation, management, and minuting of required data governance forums and councils
  • Ensuring that ICRM data office complies with Risk and Control requirements including but not limited to MCA, Records Management, Data Quality and Data Privacy
  • Creation and reporting of metrics and KPIs, including automation of existing reporting
  • Participate on delivering CDO  deliverables

 Qualifications:

• Working knowledge of Data Operating Model practices, Data Governance and Data Compliance within large, financial services firms
• Strong knowledge of data, data processing, data technology
• Experience of the Data Concern Remediation Management process preferred
• Strong basis of process and control management; with a clear focus on people management, control timeliness, accuracy, and completeness on all aspects of the data lifecycle
• Understanding of Compliance, including relevant regulations
• Process engineering knowledge, including the ability to understand data flows
• Knowledge of metrics, Risk and Control design
• Knowledge and ability to present, develop reports and identify process, and data improvements
• Knowledge of banking products
• Attention to detail is crucial
• Highly motivated, strong attention to detail, team oriented, organized.
• Excellent written, verbal, and analytical skills.
• Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging.
• Ability to interact and communicate effectively with senior leaders.
• Significant knowledge and expertise of Compliance laws, rules, regulations, risks and controls.
• Experience in the design and implementation of Compliance programs, process improvements, metrics, and controls.
• Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders.
• Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses.
• Experience with and previous exposure to internal or external control functions and regulators, implementation programs.
• Ability to challenge business management and escalate issues when appropriate.
• Strong track record of effectively assessing and managing competing priorities.
• Comfort navigating complex, highly matrixed organizations.
• Comfortable acting as an agent for positive change with agility and flexibility.
• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. 
• Strong presentation and relationship management skills are essential

Education:

Bachelor's/University degree, Master's degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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