About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Role:

The Infrastructure Portfolio Manager is responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

Infrastructure Portfolio Management: 
 

• Engagement with application clients and technology support teams to ensure transparency and seamless execution of tasks
• Prioritize infrastructure requests and ensure alignment with strategic design requirements and engineering best practices.
• Understand the existing infrastructure technology (Cloud Services, Infrastructure Virtualization, Containers, High Availability Application and Database clusters, distributed systems, big data, and Integration technologies), capacity management, and financial analysis
• Shape and adopt the strategic technology roadmap
• Identify and Mitigate Technical and Business Risks 
• Budgetary Tracking and Cost-Reduction Optimization 
• Ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.
• State of the Estate - Senior Executive Reporting Area Reporting
   
• Ability to develop working relationships, manage multiple activities and changing priorities
• Demonstrate accountability, leadership, independent initiatives, and willingness to lead and work with teams across multiple locations and time zones.
• Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
• Uses evaluative judgment based on the analysis of factual information in complicated or novel situations; uses multiple sources of information.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Consistently demonstrates clear and concise written and verbal communication
• Proven influencing,  relationship management and analytical skills
• Self-starter with ability to take the initiative and master new tasks quickly
• Experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement

Qualifications:

• 6-10 years of experience in business analysis or systems analysis
• Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs

Education:

• Bachelor's degree/University degree or equivalent experience

Applicants must be authorized to work in the U.S.  (Citi will not sponsor applicants for U.S. work authorization for this position). Position is based in Irving, TX, Candidate must be located within commuting distance or be willing to relocate to the area

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting