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Digicall SA

Digicall SA


Digicall est le contact center suisse de référence pour les PME ou les multinationales qui souhaitent externaliser leur gestion de la relation client de manière simple et efficace.

Centre d’appel pionnier et expert avec plus de 30 ans d’expérience, nous répondons de manière personnalisée à l’ensemble des problématiques de gestion des appels, customer care et de « Business Process Outsourcing » (BPO).


Key information

Benefits at Digicall SA

Parking

Fruits

Homeoffice

Drinks

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12 reviews

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3.0

  • Salary and benefits
    1.0
  • Management style
    3.0
  • Working atmosphere
    4.0
  • Career opportunities
    1.0
Former employeeInternship

03 December 2024

What works well?

Great understanding and support among colleagues. Varied and enjoyable work.

What could be improved?

Totally inadequate salary. Outdated premises and equipment. Management at the highest level.

Translated from French

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Good business climate for good prospects

4.0

  • Salary and benefits
    3.0
  • Management style
    3.0
  • Working atmosphere
    5.0
  • Career opportunities
    4.0
Current employeePermanent

30 October 2024

What works well?

Working with teams on a variety of technology and customer service projects.

What could be improved?

Technical and management innovation would be an invaluable additional step in the company's growth.

Translated from French

Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

Your comment will remain anonymous, and your email will not be published. It will only be used for identification purposes. You will receive a confirmation email after your comment is approved.

By submitting this form, you confirm that you have read and agree with our General Terms and Conditions and Privacy Policies.

a motivating and pleasant work environment

5.0

  • Salary and benefits
    4.0
  • Management style
    4.0
  • Working atmosphere
    5.0
  • Career opportunities
    4.0
Current employeePermanent

29 October 2024

What works well?

The working atmosphere is pleasant and the team is friendly. The company encourages individual development and focuses on quality customer service, which makes for a motivating day-to-day working environment.

What could be improved?

It would be beneficial to strengthen internal communication and optimize certain processes to increase efficiency. A better distribution of tasks and more regular feedback would also help to improve day-to-day work.

Translated from French

Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

Your comment will remain anonymous, and your email will not be published. It will only be used for identification purposes. You will receive a confirmation email after your comment is approved.

By submitting this form, you confirm that you have read and agree with our General Terms and Conditions and Privacy Policies.

Overall ratings

2.4
Based on 12 reviews
5 stars25%4 stars8%3 stars8%2 stars0%1 star58%
  • Management style
    1.7
  • Salary and benefits
    1.8
  • Career opportunities
    1.7
  • Working atmosphere
    2.4

Review this company